Health information is indeed sensitive and personal. The privacy and security of patient’s health information is a top priority for patients and their families, health care providers and professionals, and the government. A patient’s privacy is a basic right that is being threatened because today everything is digitized that invites multiple dangers. The privacy laws today, around the world clearly state that the health information, both on paper and electronic, must be protected.

  1. Develop a privacy policy
    The first step is to develop a comprehensive privacy policy and communicate the same to the patients and the staff. You must implement the best IT security policies as well and store all the important information in secure systems. At the end of the day, we need to know that patients demand care and privacy both in times like today.
  2. People before data
    Ensure that privacy is maintained. Keep the electronic health records private from labs, insurance agencies, staff who are indirectly involved in the treatment process. If you can manage to keep this number low, it can help the patient in ways manifold. Solutions like TeamViewer can be used to incorporate a secure process of data transferring.
  3. Easy access for patients
    The patients must be able to access their medical records. Most physicians do not allow patients to see their records through downloading or transmitting as it is insecure. Remote access is used – EHR is stored in one database and it allows different parties to see the data as per requirement.
  4. Awareness Sessions
    It is best to educate the staff and organize fruitful sessions on the importance of privacy. You can demonstrate how TeamViewer can help the organization and help them understand the various cons of privacy breach. This is crucial as the staff needs to understand the urgency of this issue at the earliest.

This issue must be handled with care and proper privacy laws must be incorporated for the benefit of the patients. Today, patients see hospitals as brands that can serve them emotionally and psychologically both. Organizations can use their effective privacy laws as a path to build up their brand image in the marketplace. Maintaining the best of privacy agreements will help both the parties-patients and the organizations.